News News · February 3rd, 2012

A New Year, A New Approach

Happy New Year everyone! When I arrived in September 2011, the Healthcare Program staff were functioning as trainers and supervisors for a cadre of government recognized Community Health Workers. As our team observed, we saw this approach was ineffective for reasons including; CHWs unmotivated to perform basic job duties (including home visiting and attending trainings), and the government Community Unit strategy limiting our activities and making monitoring and supervision difficult. In hopes to resolve some of the misunderstandings and communication issues with the government, in November 2011 Nuru Healthcare fully transitioned all CHW interactions back to the designated Ministry of Health (MOH) supervisors, called Community Health Extension Workers (CHEWs). Continue Reading…

Posted from Suba Kuria, Nyanza, Kenya.

General General, News · January 19th, 2012

Growing Up

On New Year’s Eve this year, I found myself on the beach in San Clemente watching yet another beautiful sunset in SoCal – man I love this place!  While I sat there, I tracked the final hours of the 2011 Holiday Campaign with my phone.  As donations continued to trickle in and it became evident that we would indeed hit our goal, I breathed a sigh of relief and settled back against the nice “chair” rock I had found down at the beach out from Linda Lane.  And I began thinking about just how far Nuru had come in 2011…wow!  What a year! Continue Reading…

Posted from San Clemente, California, United States.

After hearing from Francis and John, two of the three members of the Leadership Program here at Nuru Kenya, Paul, our third member, gives his thoughts on the difficult task of giving assessments in Kenya.  As part of our work in the Leadership Program, our team is tasked with the job of training our Kenyan staff.  To know we are doing a good job we need to assess the understanding and application of our trainings.  These discussions proved difficult and sensitive because of the many implications that the west may not be aware of.  We are still assessing our staff but we tread carefully.  Paul explains in more detail about these difficulties specific to our work and with assessments in general.

Challenges of Giving Assessment to Nuru Staff in Kenya:
Fears of Being Tested and How They Impact Our Work in Leadership
by Paul Mwita Mogosi District Manager Leadership

Assessment is one way of measuring or judging one’s performance at a given task for a given period of time. This is associated with some challenges of giving it to Nuru staff in Kenya. The method of assessment used in Nuru Kenya goes deeper into tiny details creating some challenges. One needs to prepare much before giving assessments or tests. Some of the challenges are explained below.

Language and communication. It is very challenging to assess somebody who is using a language you do not understand. Most staff in Nuru Kenya are very good in Kiswahili and mother-tongue (Kikurian). This gives a challenge to assess if they are not capable in English, especially when they are giving out their view on something, it will be difficult to assess them. Therefore in Leadership we are doing trainings and assessments in Kiswahili.

Program leaders working on a group assignment during Focus Project 1

Creation of enmity. In the third world countries like Kenya where assessment is not well known with a reasonable percentage of people, one may think that the assessor is after his post and is intending to stop him from growing to become a Field Manager or Program Leader (leadership positions at Nuru Kenya) by giving him an unsatisfactory in his assessment. This will keep the fire of enmity burning and develop grudges as well.

Academic levels. It is difficult to train a Class eight (one with eighth grade education) to assess a Form four (high school graduate) guy because the Form four will challenge her with questions. It can even lead to demotion in the future hindering Nuru from growing. This will make her feel like she doesn’t deserve doing the work and may even be one way of demoralizing her.

Age. A very big number believe that age is a factor in the capability of someone tackling a given issue. Due to this, juniors do not give assessments to older men and women because they won’t listen to them and they tend to say that they have seen much compared to the junior one. This makes them think that what they are doing (assessing) is not up to standard. Therefore, if one wants to give assessments to someone older one needs to prepare well in order to handle such challenges.

There are also some fears which are associated with being tested. Fear of failing the test. When one hears about a test it takes him time for preparation because there are only two ways forward – failing or passing. If one is not strong academically or went through the backdoor to get their documents (paid for documents so they are not legitimate), you find that one will start panicking and even will end up not answering the test very well and eventually will end up failing terribly.

Vicky, Education Program Leader (PL), explains her group’s assignment describing choices programs are offering to the community to the other PLs during Focus Project 1

Fear of corruption. In most cases people have their godfathers (those who sponsor the employee and defend him) so that one may pass a test but because one had not given out money to people who are concerned (godfather), one will not be given that chance (result of a positive outcome of a test). Instead somebody who had failed the test will be given the chance because he had given out money to the godfather. This makes the organization not to grow and instead corruption and poverty becomes worse.

Fear of being demoted. When one is a manager in a given company and he is being tested, what runs through his mind is that he will be demoted if he fails to make it to the standard needed by his boss or employer.

Competition. A test is one way of distinguishing between wanted and unwanted employees. People fear competition from each other in terms of academics. When a chance is announced or advertised many people do apply for it with different academic levels, i.e. degrees, diplomas, and certificates. Because of this, a test is being conducted so as to get people who are suitable for the post announced. Those with certificates will fear not getting the post because academic level is one of the criteria (certificates are least prestigious in Kenya).

All these impact our work in the Leadership Program in one way or another. Assessments may create grudges, and mistrust between leaders and followers, hindering Nuru from achieving its goal. This creates leadership hardships as a leader can find it difficult to lead a given group at a given task for a given period of time. For these problems to be solved, settled and overcome unique methods of assessing and testing Nuru staff in Kenya should be implemented. It should be in a fair way or we will not be able achieve Nuru Kenya’s goal of ending extreme poverty together one community at a time. All in all, leaders who are assessing must be trained well on how to do it.

Posted from Suba Kuria, Nyanza, Kenya.

In my last blog, I mentioned that Nuru Kenya has three income-generation activities:  agribusiness, a dairy farm, and health commodities sales. In this blog, I will give you more details about agribusiness, including what challenges we face and how the business benefits the communities and Nuru.

Our agribusiness unit buys and sells maize. Each year we buy maize from local farmers early in the year, and again around mid-year, periods which correspond respectively to the short-rains and the long-rains harvests. We then sell the maize about a month or two after each buying period. In this way, we hope to earn enough from the differentials and from trading in high volumes to contribute significantly to the bottom line of the organization.

All of this may sound simple.  But, as they say, the devil is in the details.

The first challenge is that many small-scale farmers in Kuria practice rain-fed agriculture, for the simple reason that they cannot afford to invest in mechanical irrigation. Thus we never know each year how much maize we can buy. Yet our financial model is dependent in part upon our being able to buy and sell large quantities of maize. One way that we are trying to offset this external variable is to try to have as many farmers in our project as possible, since these farmers will be more likely to have better yields which they can then sell to us.

The second challenge is the inefficiency of the commodities market. With no readily accessible futures market, prices fluctuate greatly throughout the year – indeed from week to week – and from region to region within the country. This year, for example, there was a shortage of maize at harvest time due to drought, which drove up the purchase price of maize. Then the government intervened, importing large quantities of maize into the country, which drove down the selling price of maize. This led to maize traders like us facing very low differentials. Thus when we buy maize, we cannot be sure that when it comes time to sell, we will be able to get a big enough differential to earn sufficient net profit that is needed to fund our entire organization.

The third challenge is internal. We have high operating costs, due to the need to build at least three granaries and run up to twenty buying centers by 2014. This is necessary in order to reach the farmers and to compete with other buyers. We are studying how to reduce costs without sacrificing effectiveness, but the reality is that a certain level of infrastructure is needed.

This is because, as a social-enterprise, we have to make money and help the farmers at the same time. One benefit we provide is that we pay cash up-front, and we buy at the going market rate. Many buyers pay lower than the market rate, since most farmers are in hard-to-access areas. Thus we also have several buying centers, which make it easier and cheaper for farmers to bring their maize to market. This combination should give farmers more money for their maize than they would otherwise receive from the usual buyers.

That’s it for this blog.  Next time I’ll go into some details about our dairy farm business. Kwaheri.

Posted from Suba Kuria, Nyanza, Kenya.

There is an old Chinese proverb that is an inspiring message for sustainability and education. Most can probably quote it and explain the virtues of it. “Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.” Nuru International certainly touts this same message as we have a strict “no handouts” policy. We don’t “give away fish” as we believe it is actually detrimental to development. “Teaching a man to fish” however is something we have believed in and embed into all of our programs. We are very intentional about training our Kenyan staff to take over the project and we have been working on an exit strategy so that they can fully take over the project once the Western staff leaves.

Some of you may have followed these leadership blogs and know that we have taken this idea to another level by instituting this program with a local leadership team. You may also have read blogs written by Francis and John on service leadership and feedback respectively. They are two of the three members of our Leadership Program. This team has also trained our program leaders on the Nuru model, service leadership and feedback. They have done a great job of learning and co-creating the materials to be taught to our staff.

This leadership team is going beyond being taught how to fish. They are learning that true sustainability does not come when they learn how to do something from the wazungu (white people). Our intention with the Leadership Program is not only to teach specific skills but develop leaders who can make and implement the best decisions based on given options especially when circumstances change or challenges occur. For example, what happens if the man in the proverb loses his fishing pole or fish somehow runs out? If his only knowledge is to fish to survive then he is in a precarious situation. Without the tool to fish or the resources in the water, he will starve and die. The benefit of eating “for a lifetime” in the proverb only applies if the conditions never change, not a realistic possibility.

Our goal is to develop leaders who in turn can develop communities who can overcome challenges as they arise. So, if for some reason they proverbially lose their fishing rod or all the supply of fish disappear, they can recreate a pole so that they can continue to fish or decide to make a spear and hunt boars. It is not a sustainable solution if we have to return and “teach a man how to hunt” because the fish supply ran out or to provide a new pole because the original one broke. We are teaching our staff how to make a decision that benefits their livelihoods in the long run, meaning that they would continue to make the right choices on their own over time. This also means that maybe we are not teaching them to fish in the first place; perhaps, we start by boar hunting or vegetable gardening. The local leaders know which options suits the community best since they come from the community.

Our desire is to see this happening not only with our leaders and staff of Nuru Kenya, but to see this in the community. We want our farmers to be able to make decisions that are best for their families given a number of options presented to them. As we teach them the new techniques to farm maize and loan inputs through our Agriculture Program, we don’t want them to work with us only because the wazungu (white person) came and taught them something. Ideally, the farmer would be able to determine that opting into Nuru’s Agriculture Program is the best decision for her family because she can harvest more maize to harvest, eat and sell. She would see it not only as a big harvest for her family but also as a move towards self-sufficiency and therefore be motivated further to use the Nuru method of farming.

The Leadership Program aims to develop leaders who can make good decisions for the future of Nuru and raise people living in extreme poverty to make good decisions to lead their families and communities out of extreme poverty.

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